Hearing Aid Repair in Fairbanks, AK
Need to Fix Your Hearing Aids?
If your hearing aid doesn’t sound quite the way it used to, there may be an internal issue with the device. Aurora Audiology can do extensive repairs on site for most hearing aid types. We’ll be able to tell you how long it will take to fix and offer you loaners in the meantime.
Hearing Device Service & Repair, & Programming Pricing
In our opinion, the most ethical and patient-centered approach to hearing loss treatment involves much more than simply purchasing hearing devices; an honest, comfortable relationship with your provider through ongoing maintenance, assessment and rehabilitative counseling related to treatment is critical for ensuring the best outcomes. For this reason, when you purchase hearing devices at Aurora Audiology, our bundled treatment pricing includes a comprehensive package as mentioned above that applies to most services while your hearing device is under warranty.
We also offer services to established patients with out-of-warranty devices, as well as new and established patients who have purchased devices at another location.
Please note that all fees are subject to change. Our staff will provide you with quotes for service fees during our assessment of your device/s if necessary.
Yeah, but why do I really need these services?
Just like with any technology or electronic device that you use daily, hearing devices are things that do wear out over time, break, or stop working. In some instances, they can seem to stop for no real reason as well. Even if you have taken as much care as possible to look after your hearing devices, keep them clean, and keep them free from being crushed or damaged, there are parts of the hearing device that are delicate and can still get damaged through normal wear and tear. Parts of the hearing device can also get damaged by dust, ear wax, oils, creams, and just general wear. Part of the outer casing can start to crack, and circuits in the device can short out. If you are a hearing device owner, then you should know the ins and outs of repairs, because problems will happen in their lifespan.
Additionally, hearing loss treatment involves a psychological aspect as you retrain your brain and lifestyle to sounds you have not heard in years! As we build our relationship together, the team at Aurora Audiology gets to know your needs are a person. We not only maintenance, but guidance through rehabilitative adjustment as well as communication strategies.
Hearing Devices Under Warranty
Walk-In Clinic Express Cleaning Includes stock parts (i.e., tubing, tone hooks, domes, receiver wires). |
No Charge |
Walk-In and Scheduled Comprehensive Services Hearing device programming, deep cleaning, hearing aid updates, accessory pairing, Bluetooth pairing, rehabilitation counseling, etc. |
No Charge |
In-House Hearing Device Modifications (for some styles) Modification may be in addition to walk-in or scheduled services. |
No charge (<1 year old) $60 / device (>1 year old) |
Manufacturer Repairs (sent to manufacturer) | No Charge |
Manufacturer Remake/Modifications (for some styles) |
No charge (<1 year old) $350 / device (1-5 years old) |
Hearing Devices Out-Of-Warranty/Non-Established Patient
Express Cleaning Service (V5140) Additional charges may apply for replacement parts (i.e., ear mold tubing, tone hooks, domes, receiver wires). |
$60 |
Comprehensive Service (92592/92593) Hearing device programming, deep cleaning, hearing aid updates, accessory pairing, Bluetooth pairing, rehabilitation counseling, etc. Additional charges may apply for replacement parts (i.e., ear mold tubing, tone hooks, domes, receiver wires). |
$146 |
In-House Hearing Device Modifications (for some styles) Modification may be in addition to walk-in or scheduled services. |
$60 / device |
Manufacturer Repairs (sent to manufacturer) | No charge (under warranty) $300/device (1-5 years old) $400/device (>5 years old) |
Manufacturer Remake/Modifications (for some styles) |
No Charge (<1 year old) $350/device (1-5 years old) $400/device (>5 years old) |
Warranties & Deductibles
Hearing Device Loss/Damage Deductible Limited to one claim per device. Additional charges may apply for the replacement of ear molds. |
$350 / device |
Accessory and Charger Loss/Damage Deductible Limited to one claim per device. |
$100 / device |
Hearing Device Warranty Extension (1 year) This coverage includes manufacturer repair and one-time loss/damage insurance (if not already used). |
$350 / device |
Accessory and Charger Warranty Extension (1 Year) | $100 / device |
Additional Services
Shipping/Expedited Services USPS Certified Mail Manufacturer Expedited Services |
$19 / package $80 / order |
Wax Management Includes visual inspection, tympanometry, and irrigation/instrument removal. |
$100 |
Clearing of Ear Canal / Removal of Foreign Body Includes visual inspection, tympanometry, and instrument removal of foreign body. |
$100 |
Hearing Aid Demo Includes fitting, orientation, counseling, and two follow-up appointments. |
$350 |